Data export, contact deletion and website deletion

Export audience data

Use Subscribers or a list's CSV export when you need that audience view. Confirm the selected website and filters. Exported personal data is no longer protected by the dashboard's access controls once downloaded: store and share it appropriately.

There is no reverse contact-import workflow. A downloaded CSV is not an invitation to upload contacts back into the platform or to treat old addresses as newly consented subscribers.

Remove or anonymize a contact

Removing a manual-list member leaves the contact in the audience. Unsubscribing stops marketing eligibility but is not record deletion. The subscriber profile's deletion/anonymization action is the separate data-removal workflow; inspect its confirmation and effects before submitting it.

Historical order or consent records may require retention or anonymization rather than simply pretending they never existed. Do not promise a customer that deleting a tag erased their entire purchase history. Review the result and handle the legal context of the request carefully.

Full website export

The Owner can open Data and request a full export. It is queued; wait for its status to become ready and download it from that same screen after the access check. Only one in-flight export is allowed. Completed exports expire after seven days, so download promptly and request another if needed.

The notification takes you to the dashboard; it is not a direct email attachment or public file URL. Keep the ZIP private and inspect its contents before relying on it as your only copy.

Request website deletion

Website deletion is Owner-only and requires the typed confirmation and two-step code shown in Data. The screen states the cooling-off period and scheduled deletion time. Export first, review the exact website slug and understand that this is not merely unpublishing a page.

During the cooling-off period, use Cancel deletion if the request was a mistake. Check the resulting state. Once purged, do not assume content or access can be restored through the ordinary dashboard.

Account shutdown and outside providers

A website export/deletion request is not a claim that Stripe, Resend, OpenRouter or another independent provider erased its own records or canceled its charges. Review those accounts separately. For subscription cancellation, use Billing. Never test deletion on an active customer website merely to see whether the confirmation works.